Payment and Shipping

  • All prices shown on are in US Dollars. All prices are inclusive of tax (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery.
  • You confirm that the credit or debit card that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us, we will not be liable for any delay or non-delivery.
  • We ship to the U.S. , Canada, Australia, Europe and South America (The U.S. includes: All 50 states, District of Columbia, Puerto Rico, Guam, American Samoa, Northern Mariana Islands, and U.S. Virgin Islands.)
  • Duties, Taxes and Clearance Charges Are For The Account Of The Consignee. Astrium does not pay duties, taxes and/or clearance charges for customers located outside of North America.
  • Orders will be shipped in 2 business days in most cases, but this can take up to 5 business days in rare instances.
  • Ground delivery can take up to 7 - 10 business days. When choosing ground delivery method enter a U.S.P.S. or Canada Post confirmed address to ensure final receipt of order.
  • Priority shipping orders will be shipped on the same day unless placed after 12:00 (noon) Eastern Time or on weekends/holidays; those orders will be shipped the following business day.
  • For orders over $200 and for all orders shipping via priority methods (regardless of total), a signature is required upon delivery. Please use an address that will have someone available to sign for your order, otherwise this will delay receipt of your order.
  • Sorry, we cannot ship via GROUND to Alaska or Hawaii. Please choose a priority method.
  • UPS, Canada Post and U.S.P.S do not deliver on Saturday or Sunday.